Hey there, @ColdCrush. 

Thanks for coming to the Community with your question. 

Since this is a public platform, we're unable to review your account to see what could be causing this to happen. I recommend contacting our Customer Support Team again to get the assistance you need. Here's how: 

Use the callback feature so they can use a screen share tool to look over your account with you. 

1. Go to the Help menu. 
2. Hit the QuickBooks Desktop Help option. 
3. Press the Contact Us button. 
4. Enter your question and tap Let's talk. 
5. Scroll down and choose to Get a callback. 

Note: Let them know that an QuickBooks Community Specialist sent you to them and your experience with the other individuals in support.  

Please let us know how contacting support goes this round. We want to ensure that this problem get fixed as soon as possible. I'll be waiting for your response!