Thanks for reaching out to the Community regarding your Project concern, FactoryEdge.

I'm here to offer insights on effectively managing projects in QuickBooks Online.

The process you've outlined and the steps involved are correct. Additionally, when entering expenses related to the project, it's important to properly categorize them to ensure your project profitability is accurately reflected in your financial statements.

About the one problem you've encountered, could you please provide more details? This will help me offer an accurate troubleshooting solution or address it promptly.

I'm sharing this article to learn more about the project feature in QuickBooks: Create and manage projects in QuickBooks Online.

I'd appreciate it if you could share an update regarding this matter. I'll be glad to assist you more.