cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get unlimited expert tax help and powerful accounting in one place. Check out QuickBooks Online + Live Expert Tax.

Reply to message

View discussion in a popup

Replying to:
JuliaMikkaelaQ
QuickBooks Team

Reply to message

Having accurate guidelines in creating a secured password that protects your accounts from unauthorized access is very important, WWFC1965. Let me provide additional details to help you with this.

 

The minimum 8-character requirement stated in the Password Security for QuickBooks Desktop article applies to the QuickBooks Desktop (QBDT) 2024. Meanwhile, the 2023 and lower versions remain with the 7-alphanumeric ones. Here's an image for a better visualization:

 

 

In case you want to have this condition to secure your account, you can upgrade to the Desktop 2024. These are the steps to follow:

 

  1. You'll get a message when you open your company file once a new version of QuickBooks is available, then select Upgrade Now.
    Update now.png
  2. Choose Keep old version on my computer to keep your current QBDT version, and pick Let’s go.
  3. Click Open QuickBooks after the process completes.

 

However, if you prefer to stick with your present QBDT version, you can still set a longer and stronger complexity password for your account.

 

If you've lost or forgotten your password, refer to this link for assistance in changing it and regaining access to your company file.

 

For future reference, if you want to move the primary admin role to a different user, you can read this article: Transfer the primary admin role in QuickBooks Desktop.

 

Feel free to reach out if you have additional questions about managing passwords or other QuickBooks-related concerns. We're always ready to help and ensure you’re taken care of, WWFC1965.

View solution in original post

Need to get in touch?

Contact us