I have Data Protect and when I try to do a restore because my other computer crashed it will not show me any of my backups after 2022.  I know the last successful backup I did was on 8/11/24 however I have been on the phone with Intuit for over a week and "they see" my backup on their side but cant seem to get them to show when I try to do a restore from data Protect.  I really need this fixed ASAP

PLEASE HELP I AM DESPERATE!!!!