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Simplify payday and set payroll to run automatically on QuickBooks.Explore QuickBooks Payroll

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Replying to:
Jelayca V
QuickBooks Team

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I can see how crucial it is for you to efficiently locate products in QuickBooks Online QBO), especially given the complexity of your inventory. I'm here to help you overcome these challenges and find a way to streamline your searches.

 

To begin, please know that QBO gives you the flexibility to filter and sort items that can make your search process more manageable same as in QuickBooks desktop (QBDT). 

 

However, if you mean to search your products or services using the magnifying glass icon on the upper right corner of your screen, please note that this feature primarily displays transactions and may not yield the results you seek for inventory items.

 

Instead, I recommend exploring the Products & Services tab in QBO, specifically designed for finding your inventory items.  You can use the dedicated search bar to enter relevant keywords or phrases, helping you quickly locate exactly what you need.

 

However, if you have already searched for your items in this tab and still can't find your items, we can troubleshoot to see if the issue is related to your browser. Let's start by accessing QBO in your browser’s incognito to check if the outdated cache is causing the issue. Depending on the browser, you can utilize the following keyboard shortcuts:

 

  • Google Chrome and Microsoft Edge: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If you're able to search for your items, please proceed to clear your browser's cache for a fresh start. Alternatively, I recommended using other devices and supported browsers to see if you can easily search for items using just keywords.

 

Furthermore, you can use the Go to Transactions search feature in QuickBooks to help you quickly find specific transactions related to your items. Additionally, you can also run reports to get a comprehensive overview of your business' finances.

 

You can always click the Reply button if you have further questions about managing your inventory in QuickBooks. I will always be here, as well as the Community folks, to help. Take care.

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