Over the last few months, I have received numerous calls from various parts of the country claiming to be QuickBooks Tech support.  Their line is "your QuickBooks is not automatically updating, and they need access to your computer so they can sync it to receive automatic updates".  They were very pushy and wanted immediate access and became frustrated when I denied them access.  I called the QuickBooks 800 number and asked if there were any issues with my program and was told "no issues" and if there were issues Intuit would contact me by e-mail and not a random call.  Since then, every time I get a call, I ask them to send me an e-mail and I've never received one.  Don't get tricked into letting scammers into your system.

HT