Let me help rectify the error received when sending forms to your customers using the Webmail preference, user123.
Beforehand, may I know what specific email provider you're utilizing to send these entries? Any additional details would be much appreciated.
In QuickBooks, connecting your email to the program requires appropriate set up to ensure transactions are seamlessly delivered to your customers. Before doing so, it's best to make sure your QBDT file is updated to the latest release to help resolve issues within the system.
To begin, you can refer to the steps outlined on this guide for more detailed inputs: Connect your email to QuickBooks Desktop.
However, if the issue persists, I recommend contacting our Customer Care Team to help review your account and further investigate email errors after sending them to your clients. To do this:
- In your QBDT account, go to Help and select QuickBooks Help/Contact Us.
- Choose Contact Us and enter a brief description of your issue. Then, Continue.
- Sign in to your Intuit account, choose Continue, and then Continue with my account.
- We'll email you a single-use code. Enter your code and select Continue.
- Then, select to Chat with us or Have us call you
Additionally, here are some resources to learn how to resolve errors based on the email service you're using:
I'll leave this forum available for any additional queries when managing emails and transactions in your account. Just reply in the comments below. Stay safe.
