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ChristineJoieR
QuickBooks Team

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Your attention to detail and willingness to perform these steps are good assets in finding a solution, Dsruble. Rest assured, I will provide you with easy-to-follow steps on how to contact our QuickBooks Desktop support team.

 

Thank you for restarting your QuickBooks Desktop and using the QuickBooks Program Diagnostic Tool before we begin. I value your efforts in resolving the issue.

 

Since you're still encountering issues after following the resolution above, I recommend contacting our QuickBooks Desktop support team. They have the tools to review your account in a private environment. Through this, you will get additional help to resolve your issue.

 

Follow the steps below:

 

  1. From the Help menu, select Contact Desktop Help.
  2. Click Contact Us.
  3. You can type your concerns.
  4. Click Continue.
  5. Follow the on-screen instructions to contact us via Chat with us or Have us call you.

 

Moreover, discover a new feature of QuickBooks Desktop Enterprise that allows you to create and manage your custom users and roles in this article: Create and manage users and roles in QuickBooks Desktop Enterprise.

 

We appreciate your engagement and hope that we were able to address any concerns or questions you may have had about QuickBooks Enterprise 2024 or other related topics. Our team is always available to help you in any way we can.

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