I'm grateful you brought the possible scam phone call to our attention, CathyMac. Your safety is important to us.
It’s best to know that Intuit will not initiate a call unless you have requested a callback. If you’re uncertain about the phone number you’ve received, it's recommended to contact Intuit Support. They can help you verify whether the call was legitimate or if it should be reported to our security team for further investigation.
You can also follow these steps to verify the status of your subscription and payment in QBO.
- Go to the Gear icon, then select Subscriptions and billing.
- Review the information in each QuickBooks section.
- Select View payment history to view the last 6 months’ bills.
To report technical support scams and phishing attacks, go to the Security section of our website to get our contact or email information.
You can also check out this article to learn how to recognize official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.
Moreover, this article guides on handling suspicious calls to keep your account secure: Privacy and security in QuickBooks.
Our team is committed to helping you address any account security issues you may have. Just click the Reply button and let us know how we can assist further.
