Yes, you're correct,
@CoffeePDX. Allow me to clarify the process of restoring your backup data in QuickBooks Online (QBO).
When restoring your system using Backup A, please ensure that you manually re-enter any items created after the backup was made. This is important because the restoration process will override your current data with the contents of Backup A, resulting in the loss of recent updates or additions.
Furthermore, given you've mentioned that the restored data is incorrect, I recommend contacting our customer support team. They possess the necessary tools and expertise to thoroughly investigate your account or data issues and provide guidance towards a resolution. Here's how:
- Sign in to your QuickBooks Online company.
- Go to the Help menu and select Contact Us.
- Enter your concern and click Continue.
- Choose between Chat with us or Have us call you.
For information and to learn about the support hours, please refer to this article:
Get help with QuickBooks products and services.
I'll include this article as well, which explains how to duplicate an existing QBO company and use it as the basis for starting a new one:
Make a copy of your QBO Advanced Company.
Please let me know if there's anything else I can assist you with restoring backup data,
@CoffeePDX. We're here to ensure your experience remains smooth and satisfactory.
