Thank you for reaching out, Topher. I know how essential it is for QuickBooks to function correctly, especially when it comes to managing sales orders efficiently. Let's work together and use the Tool Hub to resolve this issue so you can get back to managing your business.

Before we proceed, could you please clarify what you mean by the amount on the shipping line?

In the meantime, you can utilize the QuickBooks Desktop Tool Hub. This tool helps resolve common issues and errors in the software. It serves as a central hub, equipped with a variety of tools that can address different problems within QuickBooks. Please follow the steps below:

1. Download the latest recent version (1.6.0.8) of the QuickBooks Tool Hub.
2. Open the file you downloaded (QuickBooksToolHub.exe).
3. Follow the on-screen steps to install and agree to the terms and conditions.
4. Once installation is complete, open the Tool Hub by double-clicking the icon on your Windows desktop.

For comprehensive information, you can refer to this material: Fix common problems and errors with the QuickBooks Desktop Tool Hub.

Please feel free to let me know if there are any other questions or specific concerns you have regarding the QuickBooks Tool Hub or any other aspect of your QuickBooks experience, Topher. My primary goal is to help you manage your business seamlessly Take care and have a happy holiday season!