The suggestion did not work for opening an incognito browser I received the same software error message. This is a quickbooks software error and extremely frustrating. I have used these vendors each year and never had a problem and did not change anything for the vendor.

I need to talk to a person at quickbooks. your suggestion about contact us does not work. I am not sure why you don't offer help on the weekends -- that is when many business owners work and do their accounting.

How can I get help.

Andrea Bloom