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Nancy2235
Level 2

Migrating QBO to QB Desktop Pro

I sold my business this past summer and had been using QBO for that company. I have no new transactions there but want to have access to the data for a few more months. I want to move that company from QBO to QB Desktop Pro and viewed the "Export your company file to QB Desktop" video numerous times but cannot complete the migration. I've spent HOURS trying to do this and was given the "Export my books" option from QB staff which was supposedly successful but they want $199 to complete the transfer! I'm already paying $65/mo for QBO and $649 last April for a yearly payment for QB Desktop. I do not want to spend another $199 to complete this task so yesterday I called QB Support and was told "this transfer is no longer supported by Quick Books". Is that true?

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