Like you, I recognize how important it is for QuickBooks to automatically extract invoices with the correct transaction type, which is essential for your business operations, @rob94708. Let me connect you with our specialized support team to investigate how QuickBooks handles your invoices in detail.
As my colleague mentioned, the system only extracts information from the invoices it receives. Since you're encountering issues with how QuickBooks processes your invoices, I recommend following the troubleshooting steps outlined above if you haven't already done so.
If the problem persists, you can contact our Live Support team. The team is committed to resolving your issues and thoroughly investigating underlying causes. To reach them, follow these steps:
- Inside QuickBooks Online, navigate to the Help menu.
- Select the Search option and type "contact support".
- Choose the Contact Us tab at the bottom.
- Enter the question, keyword, or topic you need help with.
- Follow the prompts, then choose e away to connect with us.
Additionally, you can email your expense receipts and bills in QBO to keep track of your business expenses made outside the platform.
Furthermore, take the time to categorize your online bank transactions. This will simplify financial tracking and enhance decision-making for your business.
Your comment about our features is important to us, @rob94708. If you have any questions about received invoices or other QBO concerns, please let us know. We're here to support you throughout your QuickBooks journey.
