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Replying to:
ClaireSamanthaS
QuickBooks Team

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I appreciate your efforts in configuring the template settings for a smoother process when sending past-due invoices, Windy. Let me provide additional insights on this below.

 

For now, the option to select a past-due invoice template is unavailable in the system. With that, you will have to manually select a template to include the Past due info when sending or printing the transaction.

 

Your feedback is invaluable as we continue to improve our products, and we encourage you to share your experiences with us through official feedback forums, which directly inform our updates and product enhancements. Here's how:

 

  1. Click the Help option.
  2. Select Send Feedback Online, then the Product Suggestion option.
  3. Enter your feedback suggestion.
  4. Click the Send Feedback button.
     

We are here to help and ensure that your experience with our software meets your needs and expectations. Check out this article for the reference: Give feedback on QuickBooks products and services.

 

Furthermore, I will also attach these articles for help in your future task:

 

 

As always, you can freely visit our Community section for additional queries or concerns about customizing and managing your invoice templates. Kindly tag us along your post or hit the Reply button below, and I will assist promptly.

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