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JayneusCaesarR
QuickBooks Team

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Hello there, Mccants. I appreciate you reaching out. To better assist you, I'd like to ask for a few details about your situation.

 

Are you trying to request a refund for your QuickBooks product, or are you expecting a payment from another business using invoices, QuickBooks requests (mobile only), or Payment links (web only) with QuickBooks Money?

 

To ensure that we can offer you the most accurate and helpful support, could you kindly provide a more detailed description of the issue you're encountering? Understanding the specifics will help us pinpoint the solution more efficiently.

 

While we await your response, you can read this article to learn more about how to handle the following situation:
 

 

As soon as we receive further details from you, I will be able to offer the appropriate support to resolve this issue swiftly. I am eager to hear back from you and appreciate any additional information you can provide.

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