I am extremely upset and disappointed in the Quickbooks Checking Support Team.  

I received a deposit for $5400 on Monday from a client.  I chose the instant transfer option of $5000 to my quickbooks checking account when the payment cleared on Tuesday.  Instead, the deposit was transferred to an old business account.  I understood the mix up and requested the instant transfer be canceled.  The other financial institution assured me that the payment would return to qb in 24-48 hrs.  I had several conversations with green dot bank specialists who were trying to help me locate the funds.  It's Friday.  The 5k is showing a completed transfer to a debit that I do not have.  I have been on the phone for over 5 hrs this week trying to get to the bottom of this.  Hung up/disconnected several times where I had to start the verification process over and explain again and again what my challenge is.  At this point, I need this resolved immediately as I have staff that needs to get paid.  I do not want to escalate this situation but it seems that this may be my only option since I can get no answers.  Is there anyone that can help with this before I take the legal route to resolve?