I know how important to access your QuickBooks Workforce account, JaWoHr.

I've reviewed our system and I've found out that there's an ongoing investigation about this error. Our engineers are already working for a fix. I'd recommend reaching out to our chat support. They can add you to the list of affected users and will keep you updated about it. You can use this link to start a live chat: https://help.quickbooks.intuit.com/prechats/offerings/ViewMyPaycheck-CHAT/15016/view.

For now, you can ask your employer for a W2 copy. They can print and mail to you. Or they can download a PDF copy and email it to your personal email address.

Meanwhile, I'll also submit feedback about your experience so this won't happen again to you or any users.

We'd appreciate your patience as we get to the bottom of this.