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MadelynC
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Allow me to walk you through the steps, @parksbarbie.


Once the journal entry is deleted in the system, it will automatically zero out the balance in the register. 


You'll have to choose a period when you want to start tracking your finances, so it will give you an option to enter the opening balance. Here are the steps:

 

  1. From your Liability account, hit the dropdown arrow under Action.
  2. Click Edit.
    Capture.PNG
  3. In the message that says’s “When do you want to start tracking your finances from this account in QuickBooks?” choose one.
    Capture.PNG
  4. A field will show with a dollar sign beside. From there, enter the amount.
  5. Press the Save and Close button.
    Capture.PNG

 

You can check this article for more information: Enter opening balances for accounts in QuickBooks Online.


This resource also gives you a better way on how to organize Chart of Accounts (COA) moving forward: Understand the chart of accounts in QuickBooks. I’m sure you’ll find it helpful.


Let me know if there’s anything else I can help you with. I’m just right in the corner, take care.

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