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japeeler
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Did you even read my post? I’m already published, but QuickBase (WHO ARE THEY???) wants to NOT publish it?   Very confusing, and honestly, quite STUPID at the end of the day.

 

And it's good to see that nothing has changed since my other numerous posts about other issues…when in doubt, the moderators of the Quickbooks Community boards simply pass the buck by suggesting to contact Intuit Customer Care. In my (very sadly) experienced opinion, moderators should just bow out and allow other members of the QB community to respond to member inquiries. I’ve yet to see any employee of Intuit or Intuit moderator actually offer advice or suggestions that are actually helpful; in my experience, they simply pretend to care and suggest the “end all be all” answer can and will be attained by contacting Customer Care. Riiiigght. Sadly, this isn’t my first rodeo.

 

If all the moderators can do is to advise to call customer service, save the time to do so, and save our time reviewing what we already know what your advice will be.  We know the phone number, we know the drill...we don't need to be told to contact customer service.   This is a community board to share ideas, resolutions, possible solutions, grievances.  Why waste our time with the obvious?  In my situation, I WILL CALL customer service on Monday, but sadly ProAdvisor support has cut their hours and I cannot reach them until Monday.  I highly doubt normal customer care at this hour (Saturday evening, 8:00 pm) will be able to address my concerns.  I simply reached out to the Community Boards to see if any other ProAdvisors are experiencing the same issues, and honestly, to get it published, in writing to document my situation.

 

Why "not publish" my profile when it's been published for the last 20+ years?  I now must call ProAdvisor support to see if they are in fact going to yank my listing which, AGAIN, has been published for over 20 years???  STUPID!!!

 

No one posting on these boards wants to hear how sorry you are for our frustrations and that a call to customer service is the answer.  It rarely is.

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