Hi there, gzimmerman1.
Thanks for reaching out here in the Community. I want to make sure you're able to contact the correct team regarding any issues with QuickBooks Workforce.
One option to consider is to initiate a chat with an agent. This can be done specifically for the Workforce program by clicking here: QuickBooks Workforce Chat Support
Additionally, the following link provides a different route to reach the Support Team by phone. Here, you'll be able to specify that you need assistance with Payroll and you'll be relayed the correct means of contact: Contact Us
You're always welcome to post your questions here. I'll do my best to help in any way that I can.