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japeeler
Level 3

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Is there not another ProAdvisor out there who has recently had their profile removed??  My initial post stated they "wanted" to take down my profile...NOW THEY HAVE.  I called ProAdvisor support, and they stated a number of ProAdvisors have been calling in of late complaining of the same thing...for NO reason, their profile is just deleted.  WHAT?????  This is an email I received on 08/15:  

 

Thank you for submitting your information and expressing interest in being published on the Find-A-ProAdvisor Directory.

We are not able to publish your profile on the Find-a-ProAdvisor directory at this time.

What does this mean? Your website or profile doesn’t currently comply with our QuickBooks ProAdvisor Program Agreement because:

QuickBooks and Intuit shouldn't be the brand of a company's service.

 

  • Example of prohibited use: QuickBooks Training.
  • Example of permitted use: Training for QuickBooks

ProAdvisors must be transparent about their relationship with Intuit. You shouldn't imply you are affiliated with Intuit beyond your membership in the QuickBooks ProAdvisor and/or Solution Provider programs. The following terms should be avoided:

  • [The] Official QuickBooks [ProAdvisor/Solution Provider]
  • Exclusive Partner or Exclusive Member or Exclusive [ProAdvisor/Solution Provider]

 

For more information please see our QuickBooks ProAdvisor Program Agreement or About QuickBooks ProAdvisor Program Member Brand Use

We appreciate your interest in the Find-A-ProAdvisor Directory and will be happy to reconsider your application once you make the necessary changes to your website. Please resubmit your request through the program through this URL: https://qbo.intuit.com/app/verify. You will be required to be signed in to use this.

Kind Regards,
Intuit Customer Care

 

 

What does this mean?  I've had the same profile for 20+ years...WHAT HAS CHANGED????  And why bring this up now?  I wasn't "expressing interest in being published on the Find-A-ProAdvisor Directory"...why would I express an interest in being published when I've been published for over twenty years??  I received a random email requesting current ID (drivers license or passport)...I thought it was normal protocol for whatever reason, so I complied.  I sent them my CURRENT AND LEGAL drivers license, and then a month later my profile is removed???????

 

Why? Why????????  We ProAdvisors constantly support Intuit and bring valuable services to the table to keep the public content with using Quickbooks as their accounting program.  What in the HECK is going on?  WHAT IS IT THAT I PAY $1,000 A YEAR TO INTUIT FOR?  

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