One week later, profile STILL NOT PUBLISHED. Riddle me this....
I am losing business every day. Why does it take five days for Intuit to review after each time I revise exactly what they tell me to revise? I’ve not even put up a fight about changing…I’ve done everything, immediately, that they’ve instructed me to do. This is so frustrating…do they not realize, during a dang PANDEMIC that they are directly affecting people’s livelihoods? In all seriousness, they are affecting how families LIVE?? How they EAT? HOW THEY SURVIVE??
As other companies are waiving interest fees, extending due date deadlines, during these precarious times, Intuit is effectively starving its own people that actually contribute to the success of Intuit!! I’ve been a ProAdvisor for over 21 years, and DURING A PANDEMIC all of a sudden I’m not towing the company line?? This isn’t right, this isn’t fair.
Below is a myriad of the nit picking Intuit is using as an excuse to hinder my professional career:
Your website or profile doesn’t currently comply with our QuickBooks ProAdvisor Program Agreement because:
QuickBooks and Intuit shouldn't be the brand of a company's service.
• Example of prohibited use: QuickBooks Training.
• Example of permitted use: Training for QuickBooks
ProAdvisors must be transparent about their relationship with Intuit. You shouldn't imply you are affiliated with Intuit beyond your membership in the QuickBooks ProAdvisor and/or Solution Provider programs. The following terms should be avoided:
• [The] Official QuickBooks [ProAdvisor/Solution Provider]
• Exclusive Partner or Exclusive Member or Exclusive [ProAdvisor/Solution Provider]
At the end of the day:
- I IMMEDIATELY deleted my ProAdvisor certification badges from my website, per their request.
- I IMMEDIATELY revised any verbiage that they didn't agree with per the notes in blue above.
- I IMMEDIATELY added this disclaimer, per their instructions, to every page on my website: "“Intuit, QuickBooks, and QuickBooks ProAdvisor are registered trademarks of Intuit Inc. Used with permission under the QuickBooks ProAdvisor Agreement.”
And for what? NOTHING. My profile has been down for over one week now. I've been told that hopefully they will make their decision by Friday to let me know if I will continue to lose business by not having my profile published.
Any reader of this post, I beg you, please visit my website www.bookkeepinginnovations.com and let me know your thoughts? Am I stepping on Intuit's toes? I really don't think so...actually to the contrary. I would think they would appreciate the free advertising on my site that I pay for out of my pocket each and every month.
Surely I'm not the only ProAdvisor they are harassing in this manner...? Are there others?
I would really appreciate any feedback from anyone, good or bad, with the EXCEPTION of feedback from a member of the Quickbooks team expressing their concern, and that I need to call customer service. Please do not waste my time...I've been there, done that, many, many, many times, to no avail.
