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Rose-A
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I appreciate you joining in this thread, ACWorxLa.

 

The refunds you're trying to get rid of is most probably a credit card credit type of transaction. The reason why QuickBooks lets you choose the "Home Depot Credit Card". 

 

To get this sorted out, you can choose the credit card and transfer them to your checking account or you can delete the duplicate entries by following the steps below:

 

  1. In the left navigation tab, click on Transactions and choose Banking.
  2. In the For Review tab, select the duplicate transactions. 
  3. Hit on the Exclude button.
  4. Go to the Excluded tab, select the duplicate transactions.
  5. Hit the Delete button.

 

Check out this article to know more about this process: Exclude expenses from downloaded bank transactions.  

 

You might want to visit the links below. This will provide you with resources and videos about managing your QuickBooks Online account, income, and expenses:

 

Video Tutorials

Resource Hub

 

Let me know how it goes by leaving a comment below. I’ll be here to keep helping. Have a good one.

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