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If your client is using a QuickBooks Desktop Pro or Premier 2019. Then, an Accountant must use a QuickBooks Desktop Premier Accountant Edition 2019 or 2020 to make changes to the
The code 19062 00238 is an unrecoverable error you've encountered when importing an accountantβs changes into a clientβs company file. There are a couple of solutions that can help you fix this.
Step 1: Restore a recent backup or the backup created when importing the accountant's changes. This will let you restore the accounting data before you run into this error. To do this:
Step 2: Run a verify and rebuild data on the client's file. The Verify Data will identify any data issues within your company file. Then, the Rebuild tool will self-resolve it. Check the steps below:
Verify data:
If it will detect an error, proceed and Rebuild your data:
Step 3: Update QuickBooks Desktop to the latest release. This process can help fix known issues, add features and enhancements. Here's how:
Step 4: Recreate the change file in the Accountant's copy in QuickBooks Desktop. Access and open the file to create a working file (.QBA).
See this unrecoverable error when importing accountant's changes article for more information.
I'm always here if you need further guidance in performing the troubleshooting steps in resolving the error you're having with the accountant's copy file. Take care and have a great rest of the day!