Hi there, christin3.

Can you also tell us more details about your concern? I might be able to share an article or give you steps that can help you sort it out. We also have a number of QuickBooks experts and users that can read your post and jump in to answer your question or concern. 

If it's some thing about your account, I would recommend reaching out to our chat or phone support teams. Let me share these steps with you on how you can reach out to them:

1. Click Help in the upper right-hand corner of QBO.
2. Look for Talk to a human and click on it. 
3. Type in "support" or "contact support" again and press Enter.
4. Click I still need a human.
5. Select Get help from a human.
6. Choose between Chat with us or Have us call you. 

Don't hesitate to reply below or reach out to us again if you need anything else.