I appreciate the clarification that you gave, @anonEthos.
You've got me here to help share some steps on how you can track the refund that you've received from your vendor.
You'll need to deposit the refund from the expense account that you've used for the bill to the credit card account. This way, the transaction will show up in the right account.
To do that:
- Click on the + New button.
- Choose Bank Deposit.
- Enter the account used for the bill.
- Select your vendor's name in the Received From section.
- Choose the account where the refund should show up (cc account).
- Enter the amount. (Please see the sample snip attached)
- Hit on Save.
From there, you can now reconcile your bank transactions smoothly. You can always utilize this link to guide you with categorizing and reconciling your bank entries: Categorize and match online bank transactions in QuickBooks Online.
Lastly, I'm also sharing this reference, which talks about recording vendors prepayments in the system you need it in the future: Record vendor prepayments or deposits for prepaid parts or services.
Let me know if there's anything else that I can assist you with. I'll be around for you. Take care!
