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sgreathouse
Level 3

tracking lost shipping income

Hi! So we do a lot of shipping to clients which we bill for (we get a discount and charge the published rate), but there are times when the shipping is not added to the invoice. I would like to keep track of this amount if possible. I thought of adding a line item to the invoice and putting in the negative number. Is this the correct thing to do or is there a better way? Thank you for any and all advice!

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