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Jen_D
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Thanks for joining the thread and letting us know about this QuickBooks community concern, @steinv.

 

You should be able to post questions here in the community without any file attachments. If you encounter any issues posting your question on a browser, try running some browser troubleshooting steps and see if it fixes the problem.

 

Unexpected issues within this page can sometimes be affected by the amount of data stored in the cache. This is because a regular browser will constantly overwrite itself and will not remove history unless done manually.

 

Private browsing will not save any history, so it's a great place to identify issues in the browser. Use this keyboard shortcut to launch a new private window for Google Chrome, press Ctrl Shift N.

 

If it works, clear the cache to resolve browser issues in QBO. Using a different browser can also help.

 

Kindly update me with the result. I want to make sure this community page issue is resolved and you're able to pull up the accurate data successfully.

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