Jesus you're an idiot. The question is about hierarchical views and has nothing to do with data integrity. Verifying and rebuilding data is what idiot tech support says when they have no clue. It doesn't do anything helpful unless you have a file corruption issue. And you don't.

One of many, many bugs in this software is that the hierarchical views don't stick. There are lots of fixes, most don't work at all (keep previously saved desktop), some work for brief periods  and then revert. Some reference settings that don't exist at all in your version. 

Skip it as a problem you just can't solve. If enough people complain, they will have a programmer take 15 minutes from his busy, busy day of finding ways to gouge customers, and fix it.