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Replying to:
ShiellaGraceA
QuickBooks Team

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Thanks for getting back to us here, @Hiroki.

 

I have some information about adding price rules to a customer's account. The Customer Type section is used to categorize your customers in ways meaningful to your business (Example: Retailer or Wholesale). That said, utilizing this portion to add a new price level isn't possible.

 

You'll want to enter the discount manually on the invoice or on the received payment page as a workaround. Here's how:

 

To manually add the discount in the invoice, just override the Amount column.

 

From the Receive Payments page:

 

  1. Go to the Discounts and Credits menu at the top.
  2. Select the Discount tab, then enter the Amount of Discount.
  3. Choose the Discount Account and Discount Class if you're using this option.
  4. Click Done. See the image below.

 

 

 

 

Additionally, here's a link that covers all the tasks you can do when using the customer feature: Topics about your company's income and customers.

 

Have concerns or follow-up questions about price levels? Drop them anytime and I'll be happy to answer them for you. Take care and have a great rest of the week.

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