Just an update.... hope it's helpful to some of you.

I'm definitely still ditching QB. Small business friendly? Not my small business, thank you.

I found Wave, which is FREE.

Upsides: 

1) Free.

2) I was using 'class' in QB as a hack to track numerous businesses. Wave allows me to separate those businesses out under one account. Still Free.

3) Still double accounting software with items, expense and income accounts, reports, linked bank accounts (need zapier or 3rd party integration to link PayPal, but it's possible I think), payroll etc etc - has almost everything QB has.

Downsides:

1) Customer service is super limited unless you pay for a tier of the service.

2) No easy mileage tracking. No biggie - I have an app that can do that.....also free.

3) difficult to edit transactions if they are assigned to the wrong account. SOLUTION: set up your items properly before entering them in an invoice (ie., set up the item properly instead of on the fly and it will be recorded where you want it - in other words, if you set up your items and accounts properly in advance then it totally works fine)

4) no easy way to integrate transfers between numerous businesses (that I can figure out) - also no biggie, but would save a little time for me.

CONCLUSION: When I ask if QB online would save me enough time that it's worth $80/month the answer is a clear NO. I can't downgrade, and the desktop license got switched to a yearly subscription, so that won't save me money either. QB, I can't believe you would jack prices now, especially during a time when so many small businesses are suffering. Shame on you. I'm out.