I just posted a lengthy reply that was lost, so need to keep this short - first and foremost thanks, QBteachmt -- but my client's situation is different in that each vendor/contractor/captioner submits their time and costs to the owner, who then has his staff generate an invoice for each client with any any captioner's time and billing for that client for the monthly or whatever time period.  And each captioner's time is coded with one of the CGS type codes that QBO provides, so there is no overlap e.g., while a captioner might well work on another client's project, his/her time is tracked in the invoice for the applicable client -- hope that makes sense.

    So what confuses me as an old database guy is why for the company's P&L report it shows the correct CGS totals, why when the P&L report is customized for a specific client it shows the correct sales but the CGS numbers are not shown -- the line for Expenses is just blank.   Any other thoughts will be appreciated ...