Thanks for your prompt reply, stevecunni.

I'd be glad to provide some additional info about the process.

It seems that you haven't recorded a deposit for the vendor refund. To record the amount in your checking account, you can follow these steps:

1. Go to Banking > Make Deposits.
2. If the Payments to Deposit window appears, select OK.
3. In the Make Deposits window, select the Received from drop-down and choose the vendor who sent you the refund.
4. Select the appropriate Accounts Payable account in the From Account drop-down.
5. Enter the actual amount of the Vendor check in the Amount field.
6. (Optional) Enter a memo, check number, payment method, and class.
7. Click Save & Close.

Once you have both the deposit and credit, you can follow the steps provided by my colleague Tori B. This will help you link the transactions.

I'm also sharing this article for more information: Record a vendor refund in QuickBooks Desktop.

If you have more questions or need help with other task in QuickBooks Desktop for Mac, please leave a reply below. We're always around to help. Have a good day ahead.