I can clear things out for you about the Address Verification Service (AVS) for ACH transactions, emericaskate0707.
Yes, you're required to enter the customer's billing address when you process payments using a credit card.
You don't have to enter it every time you process a payment. Simply add the customer's credit card information to their profile. Here's how:
- Go to the Sales menu.
- Click the Customers tab.
- Locate and select your customer.
- Click Edit.
- In your Customer profile select the Payments and billing tab.
- Select Credit Card from the Preferred payment method drop-down menu.
- Enter the needed information and click save when done.
QuickBooks verifies the cardholder's address by comparing the address with the customer's bank record whenever you process a credit card transaction. This check is carried out using the AVS.
The AVS results don't affect whether the credit card transaction is approved or not. The results are for your information only.
One reason QuickBooks verifies the address is to reduce the rate for your charges. The rate reduction applies even for transactions in which the AVS check returns a mismatch.
I'm adding these links as a guide when you take and process online payments.
Let me know if you have additional questions about the AVS process for ACH transactions. I'm always right here to help you.
