It's good to see you here in the Community, @hdem.
We currently have an ongoing investigation where QuickBooks Online (QBO) users are getting errors when setting up an employee. Rest assured our product engineers are diligently working on a fix.
To ensure you'll get an update about the resolution status, I recommend contacting our QuickBooks Support Team. This way, they can add your company to the list of affected users and provide some workarounds to fix the issue. You can also share this investigation number for easy tracking: INV-59268. To reach them, you can follow the steps below:
- Sign in to your QuickBooks Online account.
- Click the Help button.
- In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
- Select Contact Us.
Once the ongoing issue is fixed, you can add your employees and process payroll for them.
Thank you for your patience while we work on a fix, @hdem. Please know you can continue to reach me here with any additional questions. I'm always here to help you.
