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Simplify payday and set payroll to run automatically on QuickBooks.Explore Intuit QuickBooks Workforce

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Jen_D
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Thanks for sharing your account concern here in the Quickbooks Community, @Aveland57,

 

This might have impacted your workflow, but I want you to know that  we want to make sure you're able to get the support you need from us. This forum is designed to assist customers with general questions about QuickBooks.

 

However, for account related concerns like account management, we need to refer you to our Customer Service Team. They can check what happened to your account and help you reactivate it. To get our support, enter your contact information and connect with our Team by following the steps below in your QuickBooks Online account:

 

  1. Go to the Help menu in QuickBooks, then choose the Search tab.
  2. At the bottom click on Contact us.
  3. Enter the keyword Account Management and Billing in the What can we help you with? box.
  4. On the next screen, scroll down to How would you like to connect with us section.
  5. Choose Chat with us to initiate a discussion with a live agent.
  6. Enter you account contact information then press Get a chat.
  7. When using this option, make sure to enable pop-up windows. The chat box will appear at the bottom right section of your monitor, and an agent will be with you shortly after. See this:

 

I'll be waiting for your reply on how it goes with our customer service. I want to make sure this account issue is resolved and I'm here to help you anytime.

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