@BettyJaneB to clarify the ridiculously confusing information shared throughout this thread by Inuit, we used to be able to process automated ACH drafts via QBO but now we aren't able to through (in my case, Intuit Merchant Services). Has this been added back in during the last ~4 months? Do we have to process this manually via QBO/connected merchant account and it works as intended or are we not able to process these at all through QBO/connected merchant account. For clarity, this is to charge our customers and receive money from them in exchange for our services via automatic ACH draft, NOT paying a vendor. Thanks!