Let me help you, @Dawn61.
You’ll want to ensure the printer is set as the default printer and uses a printer online. You can try to reset the default printer to resolve this issue.
You can follow these steps:
- From the Start button, select Settings or Control Panel.
- Double-click Printers and Faxes.
- From the Printers and Faxes dialog window, right-click on a working printer.
- Select Set as Default Printer.
- Open QuickBooks and open the Printer Setup window to verify changes.
For further information about the setup, please refer to this article: When printing from QuickBooks, the Printer Setup window does not open.
If it works, you can refer to this link as your reference to print checks in QuickBooks.
I’m always here if you need anything.
