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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll

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Replying to:
hechoamano
Level 1

Recording a Refund to A Customer / Credit Card Refund

Hello! I am using QB 2019 Desktop for Mac, and processing credit cards through another system.

 

I have a client who paid for an item, and the credit card payment was settled.

The item was damaged in shipping and I refunded the client the price at a later date.

The refund was removed from a later deposit by my merchant services.

How do I properly record the refund and then include (subtract?) it in the deposit in QB?

 

Thanks in advance!

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