Hi @Garten,
I'll take care of this query for you.
I suggest you follow the steps provided by my peer @AlexV on this thread. If you already went through them and the issue persists, then I suggest you contact our Technical Support team for further assistance. They have the tools to remotely access your computer, with your permission, and investigate as to why you're unable to delete a deposit transaction.
Here's how:
- Log in to your QuickBooks Online (QBO) company.
- Click the Help menu.
- Select Contact us.
Take a look at this article for more details: Record and make bank deposits in QuickBooks Online. It's a step by step guide on how you can record payments and combine them into a single deposit transaction to match your actual bank deposits.
Don't hesitate to press the Reply button and leave a comment if you need anything else. I'll be sure to get back to you.
