In a followup, I got an email from qbocaresupport.  

<Hi there,

Good day!

We are sending you this follow up email in reference to your interaction with us. We'd like to ask if your inquiry has been fully addressed and resolved to your full satisfaction. If the issue is still unresolve, please feel free to respond to this email so we can send you the step-by-step instructions on how we can get this resolved. You can always reach out to us through the "Help" button on your account. You can choose via phone or chat. We are open from 6AM-6PM Pacific Time (PST), Mondays thru Fridays and 6AM-3PM Pacific Time (PST) on Saturdays.

We are doing our very best in providing our clients with the best customer service by addressing their complaints and concerns to their full satisfaction. Your feedback also really matters to us and is highly appreciated. You may supply your feedback and suggestions to the link that we have provided below about on how we can improve your overall experience using QuickBooks Online.

QuickBooks Online Feedback: http://feedback.qbo.intuit.com/forums/168199-quickbooks-online-feature-requests

Thank you for doing business with us. We're very happy to have you as our customer.

Kind Regards,
QuickBooks Online and Payroll Support Team  >

Following the steps to "supply feedback"  I get the following <image>  That states I don't have access to this forum.  Submit through the community.  What a crock.