I can share some insights to resolve this account balance in QuickBooks, @heatherpycior995.

If you’ve paid back the credit card balance, make sure you create a credit card credit in QuickBooks Online. The same process applies when you transfer the sub-account balance to its parent account. This way, so you can connect the transaction to the account used in its original purchase.

You can also reach out to your accountant for assistance. He/she can provide some advice to get rid of the negative balance of your Credit Card account.

For more tips and information to manage your account and business finances, visit our support page. This contains resources, webinars, and training videos to help you learn more.

Don't hold back to drop a comment below if you have other account questions. We’ll be here to help. Take care!