Thank you, MadelynC.

We are a non-profit organization. We have been using QuickBooks Online for 7 years. We just purchased QuickBooks Online at a much lower price from TechSoup. We had to move all our files to the new QuickBooks Online. To do this, we downloaded our QB online file to QB Desktop and then exported from QB Desktop to the new QB Online. After doing this, we lost our attachments which means 7 years of receipts that we had uploaded to QB Online. We need them back. How can we get them back? Thank you.