On the subject of missing attachments and with an Intuit service contract, I am pissed for the lack of service which has dragged out over 2-3 months as you will note in the case numbers..... which I have recorded.

After talking to several at level 1, I found them over several months to be clueless. Talked one to Level 2 once. He too did not have a response stating he would call me back on a second live share session. Two months passed. No support callback and to boot I discovered later he simply closed the case.

Listen up. A class action lawsuit is in the works by a firm in New Orleans. 

In the meantime, fully aware now there has been since 2019 a solution to the missing attachments, I insist and require a call and a live on the phone sharing session. I do not want the instructions. Too complicated.

I have spent many hours and do not intend to follow the instructions. 

Remember I have a service contract!! 

Anthony

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