I appreciate your efforts to fix this matter, @nextlevelbriggs.

Since you mentioned above that you’ve been on the phone with a representative, we’ll also take note of that experience to share with the team and put action into it. This also helps us improve our way of delivering a resolution to our valued customers.

Nonetheless, I highly suggest contacting our Technical Support Team again as they can further help you sort out the matter. They can pull up your account in a secure environment. 

Also, our phone representatives have tools that can access your account to reinvestigate the issue and can provide fixes immediately regarding the payment link. Reaching out to them can also trigger a further investigation into this matter.

Furthermore, I added this article for your reference to learn when QuickBooks deposits customer payments into your bank account: Find out when QuickBooks Payments deposits customer payments

Feel free to add a reply if you have more questions about payments. The Community always got your back. Stay safe!