Hello there, @BRichardsonCRE.
Let me route you to the best support who can further check what's causing the error when editing and sending invoices via Outlook in QuickBooks Desktop (QBDT).
Since the changes in the body of your email aren't reflecting when sending invoices through Outlook even after following the solutions in this thread, I encourage you to reach out to our Technical Support team. They can create a case to trigger an investigation, check why it's only affecting one user, and get the issue fixed in no time. Here's how:
- Go to Help, then select QuickBooks Desktop Help.
- Select the Contact Us button.
- Enter a brief description of your concern in the What can we help you with? field and click Continue.
- Choose a way to connect (Chat or Callback).
Once everything is all set, you may also want to check out one of our Help pages as your reference to guide you in managing your business's growth and transaction using QBDT: QuickBooks Learn and Support. It includes help articles, Community discussions with other users, and video tutorials, to name a few.
Let me know if there's anything else you need in managing invoices and other income transactions in QBDT. I'm always ready to help. Take care, and I wish you continued success, @BRichardsonCRE.
