Hello: Please help.  I got an email from QBooks Intuit stating one of our customers disputed a charged.  I called the customer and he said the card had been compromised and gave me a new card for the monthly auto charge.  When I went into my Qbooks to reverse that charge it wont accept the reversal because the customer cancel that credit card.  Please make me clear this up. I followed the link on the email they sent and it did help.

Case# [Removed]

Merchant Acct  [Removed]

Business name Cost Management Solutions

Address QBooks sent the email to: [email address removed]

Thank you

Cindy