Welcome to the Community, @info-cornerstone.

I appreciate you for connecting with us here. Let me guide you to the best way to contact the right person to get the help you need.

To speak with one of our experts from the QuickBooks Merchant Support Team, please refer to this link: QuickBooks Online with Payments & Merchant Service Center. You may scroll down to the bottom part of the article to see their contact information. I also recommend reviewing some of our commonly asked payment questions through this article: QuickBooks Payments FAQ.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.

Feel free to drop by the Community whenever you have further concerns regarding your merchant services. Stay safe!