Thanks for chiming in on this thread, @Jana12.

I'm here to assist you with this concern about the Bill Pay option with your bank. I just need some more information to help me get on the same page.

May I know what's the name of your bank? This way, I can check on my end and see if other customers are experiencing the same issue you have with this option.

About your issue with being charged $1.50, although this service doesn't have a monthly subscription fee, you'll still be charged a transaction fee for each payment you process. You can click this article for additional details: What is Online Bill Pay?

Feel free to get back here in the Community. I appreciate any details you can provide. I'm looking forward to your reply. Have a good one!